Franchise Business Review Recognizes 2020 Franchise Rock Stars
81 Franchise Owners Honored for Franchise and Community Leadership by Independent Research Firm


July 29, 2020 –  Greenwood Village, Colorado Franchise Business Review, an independent market research firm that benchmarks franchisee satisfaction, has announced the annual list of Franchise Rock Stars for 2020.


Each year, Franchise Business Review honors franchise owners who set exceptional examples of achieving success within the franchise model. This year’s Franchise Rock Stars were selected from over 28,000 franchisees, representing more than 300 brands that participated in Franchise Business Review’s research in the past 18 months.

The Franchise Rock Stars recognized were nominated by their franchise brand leadership in one of eight categories as franchisees who set admirable examples when it comes to leadership, business acumen, financial and professional success, and contributing to their community. Categories included: Giving Back, Women, Millennials, Veterans, Family-Owned, “Freshmen”, Top-Performers, and Multi-Unit Owners.


Franchise Business Review, the leading research firm serving the franchise sector, provides ratings of franchise opportunities based solely on survey research that measures franchisee satisfaction and performance. Franchise Business Review publishes rankings of the top franchises in its annual Guide to Today’s Top Franchises, as well as guides throughout the year ranking the top franchises in specific sectors.

“There are so many success stories out there and thousands of inspiring franchise owners who are living their dreams of business ownership that it was incredibly difficult to narrow down the list,” said Eric Stites, CEO of Franchise Business Review. “In the end, we chose individuals who are exceptional examples of achieving success through the franchise model and exemplify a strong work ethic and a real commitment to their business and community. We are thrilled to recognize these individuals as Franchise Rock Stars.” 

Owners, Rebecca and Sean Pettit have worked determinedly to support their local community and they employ a solid commitment to the Payroll Vault brand. As one of the fastest growing franchise offices in the system, the Pettits have the perfect balance of working on as well as in their business. The payroll industry is highly regulated, making their Veteran mindset an ideal fit. 

“We are lucky to have Sean and Rebecca as part of the Payroll Vault brand and look forward to their continued success,” stated Tricia Petteys, COO/Co-founder of Payroll Vault Franchising. “Every detail is accounted for as it relates to their client service, and it’s been exciting to witness their firm mature and the community support that propels the motivated duo forward to success.” 

“We are thrilled to be recognized as Franchise Rockstars!” exclaimed Sean Pettit. “As a Veteran owned and family operated business, this award speaks volumes for the efforts put forth by the team each and every day.”  Rebecca Pettit continues, “It also speaks volumes for the tireless efforts and support of the entire Payroll Vault family coast to coast. Without them, we would not have been able to provide the extremely high level of customer care our clients rave about.” 


Visit to see the full list of 2020 Rock Star Franchise Owners.



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About Franchise Business Review

Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures satisfaction and engagement of franchisees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,100 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at To read our publications, visit

About Payroll Vault

Payroll Vault is a local full-service boutique-style payroll service that focuses on the compliance needs of small businesses. The company’s mission is focused on re-defining payroll and workforce management solutions, complemented with industry leading client service. Supported with an advanced and secure web-based technology platform, Payroll Vault offers a highly convenient, efficient, and real-time solution for clients. Learn more at


Media Contact:

Ali Forman

Marketing Director



Jessica Martin

Director of Marketing & EPM