SEPTEMBER 30, 2025
Littleton, CO. September 30, 2025 – Payroll Vault was identified by Franchise Business Review as one of just 50 franchise brands to be named an award-winning franchise in its 2025 report on the Most Innovative Franchises.
Payroll Vault is a national payroll and HR services provider that caters to small and mid-sized businesses. With over 60 franchise locations across the United States, Payroll Vault offers comprehensive payroll, HR, payroll tax, and compliance solutions to help businesses manage their most valuable asset, their employees.
Franchise Business Review, a research firm that conducts independent surveys of franchisee satisfaction, provides the only ratings of franchises based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of top franchises semi-annually in its Guide to Today’s Top Franchises, as well as industry reports throughout the year that highlight research on the top franchises in specific sectors.
To identify the companies on the list of this year’s Most Innovative Franchises, Franchise Business Review analyzed 18 months’ worth of data from over 35,000 franchisees representing more than 365 brands. Franchise owners were asked about their brand’s innovation and creativity as well as their trust in the franchisor, overall satisfaction with the brand, and likelihood to recommend it to others.
“In today’s competitive market, franchise innovation isn’t optional—it’s what sets the smartest, most sustainable opportunities apart,” said Michelle Rowan, president & COO of Franchise Business Review. “We’re proud to celebrate the brands that consistently deliver new products, services, and systems that fuel franchisee growth and strengthen their long-term success.”
Payroll Vault’s franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including leadership, training & support, operations, franchisor/franchisee relations, and financial opportunity.
“Being recognized as a Top Innovative Franchise is an incredible honor for Payroll Vault,” said Tricia Petteys, CEO and Co-Founder. “This achievement highlights our commitment to forward-thinking solutions and continuous improvement, ensuring our franchise partners have the tools, technology, and support to thrive. Innovation is at the heart of how we deliver value, and this award underscores the positive impact of our vision on both our franchise network and the communities we serve.”
Visit FranchiseBusinessReview.com to see the full list of the 2025 Most Innovative Franchises.
About Payroll Vault Franchising
Payroll and Workforce Management services are growing requirements for small businesses. Payroll Vault Franchising offers the opportunity to own a boutique-style full-service payroll company supported by a team of experts and a nationally recognized brand. Franchisees are trained in business best practices and provided systems and strategies to operate a payroll business in an increasingly in-demand industry. From the 2012 franchise launch, Payroll Vault Franchising has rapidly grown due to exemplary client service and is an industry leader receiving many accolades and awards nationally. For more information, visit PayrollVault.com/Franchise.
About Franchise Business Review
Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures the satisfaction and engagement of franchisees and franchise employees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,300 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at http://www.FranchiseBusinessReview.com. To read our publications, visit https://franchisebusinessreview.com/page/publications/.
Media Contacts:
Payroll Vault
Jessica Martin
Chief Marketing Officer
jessica.martin@payrollvault.com
Franchise Business Review
Mariah Morgan
VP of Marketing
603.501.1997
mariah@franchisebusinessreview.com