Independent Survey Recognizes Payroll Vault for Outstanding Company Culture and Employee Satisfaction in the Franchise Sector 

JUN 12, 2023

Littleton, Colorado, June 12, 2023Payroll Vault was just named a finalist for the 2023 Franchising@WORK Awards by Franchise Business Review. The awards recognize franchise companies with the highest employee satisfaction based on an independent survey of corporate franchise staff. 

The thriving franchise specializing in payroll and workforce management solutions, presents a unique opportunity to own a boutique-style full-service payroll company. With an unwavering commitment to redefining payroll services, Payroll Vaultv is at the forefront of innovation in the industry. Experience the difference with Payroll Vault as they continue to revolutionize the way payroll services are delivered.


Franchise Business Review (FBR), a market research firm that specializes in benchmarking satisfaction within the franchising sector, conducts surveys of corporate franchise employees, franchise supplier employees, and franchise owners’ employees across North America each year to determine their levels of engagement. 

FBR recently conducted the industry-wide Franchising@WORK Employee Engagement Benchmarking Study to provide aggregate data to help franchise companies understand how their culture and engagement compare and improve hiring and retention practices. All corporate franchise employees were invited to take part.


Participants were asked questions related to job satisfaction, engagement, skills and experience, management, brand leadership, and culture.

Franchise companies that participated in Franchise Business Review’s employee engagement research were eligible for the Franchising@WORK Awards. FBR analyzed data from over 6,000 employees surveyed across nearly 180 franchise organizations, representing 40% corporate staff and 60% unit-level employees to identify the finalists based on responses from their employees in eight key areas. 


“The Franchising@WORK Awards are the only awards that recognize the companies that have fostered a positive, inclusive culture and prioritize employee engagement and well-being within the franchise sector,“ said Michelle Rowan, president & COO of Franchise Business Review. “At a time when recruiting and retaining quality employees is everything, these companies have set themselves apart as top employers in franchising through their commitment to employee satisfaction, asking for feedback, and involving their teams in driving the success of their culture.” 

Tricia Petteys, COO/Co-founder affirms, " At Payroll Vault, fostering open communication and providing unwavering support are central to our core values. This approach enables us to effectively address challenges and uncover unique opportunities that may have otherwise gone unnoticed. As a united team, a cohesive system, and a payroll service provider deeply connected to the community, we remain committed to breaking barriers and pushing boundaries."


Winners will be announced live on June 15, 2023. Register here to attend:


You can learn more about the Franchising@WORK Study and Awards at


About the Payroll Vault Brand


Payroll Vault’s mission began in 2008, focused on re-defining payroll services and solutions, complemented with unparalleled customer service. Payroll Vault offers boutique-style payroll services for small businesses and provides a real-time solution for clients. In 2012, Payroll Vault launched its first franchise. Through providing entrepreneurs the opportunity to start-up their own full-service payroll business with the support of our team of experts with decades of experience, Payroll Vault Franchising is recognized as a national leader in the industry with numerous offices across the United States and expanding.

About Franchise Business Review


Franchise Business Review (FBR) is a leading independent market research firm that specializes in benchmarking franchisee satisfaction and employee engagement. FBR provides franchise companies with benchmarks and best practices to improve satisfaction, employee engagement and retention. FBR has partnered with over 1,200 top-performing franchise companies to drive franchise growth and achieve greater success through data-driven insights. Learn more about FBR’s research at



Media Contacts:


Payroll Vault

Jessica Martin
Chief Marketing Officer

Franchise Business Review

Ali Forman

B2B Marketing Director