Cancellations and CPE Administration
CPE Administration – Payroll Vault Franchising LLC (“Payroll Vault”)
Statement of CPE Administrative Policies
Payroll Vault Franchising LLC (“Payroll Vault”) will retain course and course participant records for five years. These records will include the following: course outline; list of course participants; dates and locations of presentations; names of instructors/discussion leaders; copies of participant course evaluations; and amount of recommended CPE credit.
Payroll Vault will refund your fees if you have registered for a Course(s) and found it (them) unsatisfactory, provided that you have not taken the Final Test and your refund request is submitted, within 30 days of registering for the course, by electronic mail addressed to Kristina.Kefalas@PayrollVault.com or in writing to: Payroll Vault Franchising LLC, 5231 S. Quebec St., Ste. 260 Greenwood Village CO 80111. It is assumed that after 30 days, you are satisfied with the materials and service.
If a scheduled program has insufficient registration, the course will be cancelled five (5) business days in advance of the presentation date. A scheduled program may also be cancelled for other unanticipated reasons and those registered will be notified as soon as possible. In the event a course or seminar is cancelled, registrants will receive a full refund of the course registration fee.
Complaint Resolution Policy
Payroll Vault is committed to our clients’ satisfaction and will make every effort to resolve complaints as quickly as possible. For more information regarding administrative policies such as complaint and refund, please contact us by electronic mail addressed to Kristina.Kefalas@PayrollVault.com or in writing to: Payroll Vault Franchising LLC, 5231 S. Quebec St., Ste. 260 Greenwood Village CO 80111.
Courses offered through Payroll Vault will be current on all applicable state and federal regulations related to the content of the course offering. All course contents and materials will be reviewed by a secondary subject matter expert prior to initial offering and subsequent to any alterations or changes. If no alterations occur, an annual review by a subject matter expert not responsible for instruction, will take place.
Payroll Vault Franchising LLC is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
Program Content Development – Payroll Vault Franchising LLC
Payroll Vault studies the payroll services industry and all classes are designed to teach and share best practices in relation to owning and operating a payroll service business. Our team is experienced and knowledgeable.
To ensure that each course content and level equates to the background of intended participants, a learner analysis will be conducted for each course. The learner analysis will include identification of the following:
- Expected number of participants and current skills
- Skills & experience of presenters
- Educational background and professional experience of participants
- Participant characteristics
- Specific interests of participants
- Content Delivery and Review
Our classes will be live.
To ensure that each course uses activities, materials, and delivery systems that are current, technically accurate, and effectively designed, and that content is based on relevant learning objectives and outcomes, the courses will be reviewed by qualified individuals, outside of the development team, on an annual basis.