How can I access my pay stubs and W4 information?
Your pay stubs and W4 information are available through your employee self-service. To log in go to https://www.payrollvault.com/ and click the box that says LOGIN Employer & Employee.
Click on the pink Employee Self-Service Login box at the top of the page and enter your username and password.
I don’t remember my username. What do I do?
Your username will always be your employee self-service email.
Please contact your employer if you forgot your username.
I don’t remember my password. What do I do?
On the sign in page, click the “Forgot Password” link.
Enter your username, which is typically your work email address, to receive a temporary password.
Note: You must enter the email address that is associated with your employee self-service. If you have multiple email addresses and cannot remember which address is associated with your Payroll Vault employee self-service, please contact your employer.
Please follow the instructions in the email that you receive to reset your password.
I don’t currently have access to a computer, can I access my pay stubs on my mobile device?
Absolutely. Our website, is completely mobile friendly and you can access the same log in pages as you would on a computer.
However, for the best viewing experience on mobile devices, we recommend you log in with our app, isolved People Cloud, which is available on Apple and Android devices. You can search for it in your app store or click the links below to download:
Click here to download isolved People Cloud from the Apple App Store
Click here to download isolved People Cloud from the Android Google Play Store
I have a question about my pay check.
Please contact your employer regarding any questions on your pay.
How do I change my address and W4 information?
If your employer has given you access to change address information, click on the tab "Personal" then click "Personal Info" to change your address.
If your employer has given you access to change W4 information, click on the tab "Pay and Tax" then click "Tax Updates"
If you do not have access to this information in your employee self-service, please contact your employer to change this information.
How do I change my direct deposit information?
Submit an updated Direct Deposit Authorization form to your employer, along with a voided check for the new bank account, or a printout with this information from your bank. Ask your employer for a copy of this form to complete.
Some employers give access within the employee self-service portal to change your direct deposit information. If you have this access, click on "Pay and Tax" then click "Direct Deposit"
I lost my W2. How can I get another copy?
Copies of your W2s are available through your employee self-service. Log in to your account and click on "Pay and Tax" then click "Year-end Tax Forms" to view, download, or print a PDF copy of your W2. Your employer will also have access to copies of your W2 in their employer portal.